Job Description

RESPONSIBILITIES

Program Development:

• Develop and implement the Center’s volunteer strategy in conjunction with the Goodman Community Center’s Strategic Plan.
• Develop measurements for volunteer program evaluation and monitor for progress, which includes soliciting volunteer feedback.
• Develop and implement recruitment, onboarding, and engagement strategies based upon department/program needs to build a strong, stable, and diverse volunteer force.
• Create and implement volunteer policies and standard operating procedures.
• Perform other duties as assigned.

Engagement and Retention:

• Develop and communicate volunteer job descriptions and opportunities.
• Develop and maintain formal and informal volunteer communications, recognition programs and activities.
• Work with the Development Team to create opportunities for donors and potential donors, including Corporate groups to engage with the center through volunteerism.
• Perform other duties as assigned.

Management and Leadership:

• Manage and provide leadership to AmeriCorps member(s) to meet defined Volunteer Program and AmeriCorps objectives.
• Orient new GCC staff to the volunteer process and procedures.
• Work with the Program Managers and HR Director to offer training opportunities and create training plans for volunteers.
• Train staff in effective volunteer management strategies and support staff leadership in areas of volunteer engagement.
• Manage the Volunteer portion of the Operations Management budget and ensure appropriate and allowable expenditures.
• Perform other duties as assigned.

QUALIFICATIONS

• High diploma or equivalent required.
• Associate’s degree and or equivalent, relevant preferred.
• Minimum of 3 years administrative experience.  experience.
• Minimum of 1 year of volunteer management experience.
• High level of interpersonal skills- ability to develop and maintain relationships and work cooperatively with people from diverse backgrounds and interests.
• Quick learner and strong computer skills: Microsoft Office Suite, web-based databases, and etc.
• Ability to multi- task and prioritize.
• Dependability and a high work ethic.
• Detailed oriented, strong organization and planning skills.
• Excellent written and verbal communication skills.
• Ability to make decisions/choices and problem solve independently.
• Budget management experience.
• Commitment to Diversity, Equity, and Inclusion.
• Commitment to Goodman’s mission and values.

SPECIAL POSITION REQUIREMENTS

• Ability to work a flexible schedule including some evenings and weekends to support volunteer needs.

PHYSICAL REQUIREMENTS

• Intermittent physical activity including bending, reaching and prolonged periods of sitting.
• Occasional lifting of up to 50 pounds.
• Extended sitting and use of computers.
• Data entry using a standard keyboard.

PREFERENCES

• Experience with volunteer management software.
• Multi-lingual.
• Related Bachelor’s Degree or education.
• Experience working in nonprofit setting.
• Experience cultivating a diverse volunteer pool.